1-     Introduction

Welcome to www.Najjarprofessionalsolutions.com. These terms and conditions constitute a legal agreement between Ste Ets Michel Najjar SAL, referred to hereinafter as Café Najjar and the user or visitor. By using the website, you agree to these terms explicitly and affirm that you are able and legally competent to do so.

2-     General Terms

a.       Use of the Website: The website is for e-commerce, marketing, and advertising purposes, and users agree to use it only for purposes that are permitted by this agreement and any applicable law.

b.      Access: Access to the website is to be through the provided interface only, and users agree not to attempt access through any automated means, including scripts or web crawlers.

c.      Non-Interference: Users agree not to disrupt or interfere with the website or connected networks and servers.

d.      No Resale: The website's content and products are not to be duplicated, reproduced, copied, sold, traded, or resold for any purpose.

2.5 Liability for Breach: Users are solely responsible for any breach of obligations and the consequences thereof.

3-     Information Accuracy: No guarantee is provided regarding the accuracy, completeness, or correctness of the information on the website, and Café Najjar holds no liability for reliance on or use of such information.

4-     Third-Party Links: The website may contain links to third-party sites, over which Café Najjar has no control, and the inclusion of such links does not imply endorsement.

5-     Products and Storage

a.      Quality Assurance: Products adhere to Lebanese Norms for Ground Coffee, Roasted Coffee Beans, nuts, etc., and relevant international standards. Some products may cause allergies; consumers should refer to product labels for content details.

b.      Preservation: Products should be stored in a cool, dry place away from direct sunlight. For best quality, goods should be consumed prior to the expiry date indicated on the packaging.

6-     Account & Amendments: Users may need to register for accessing certain services. Café Najjar reserves the right to modify the Terms and Conditions and terminate accounts. Users are responsible for maintaining the confidentiality of account details.

7-     Intellectual Property: The intellectual property rights of this website's content, including trademarks, copyrights, and industrial designs of products and marketing slogans, are licensed to Société Ets Michel Najjar SAL. techniques, methods, and other proprietary rights are the property of Société Ets Michel Najjar SAL.

8-     Pricing and Payments: Prices are in USD and may change at any time. Payments are currently Cash on Delivery within Lebanon only, with online payment options potentially being added later.

9-     Orders and Invoicing: Café Najjar is not responsible for errors in order forms or delivery addresses. Orders are processed within 3 to 5 working days, and acceptance of orders is not guaranteed. Invoices are registered in Café Najjar’s database.

10-  Security Protection: Café Najjar takes reasonable precautions to ensure the security of payment details. However, users should acknowledge that online payments are processed through a third-party platform, and Café Najjar cannot be held responsible for any breaches in this regard.

11-  General Data Protection: Café Najjar holds the privacy of its users in high regard. All personal data provided by users, whether during registration or while using the website, will be treated with the care and protection prevailing in Lebanon, ensuring compliance with current Lebanese data protection regulations.

a.      Use of Data for Marketing and Advertising: By registering an account or making a purchase on Najjarprofessionalsolutions.com, users explicitly grant Café Najjar the permission to use their provided data for marketing and advertising activities. This may include, but is not limited to, promotional emails, special offers, newsletters, or notifications about new products. Users retain the right to opt out of such communications at any given time.

b.      Use of Data for Analytical Purposes: Café Najjar might employ the data collected to gain insights into user behaviors and preferences. This is aimed at enhancing the website, the range of products, and the overall user experience. Such analytical endeavors might involve the use of third-party tools and services.

c.      Sharing of Data: Café Najjar commits to not selling, trading, or transferring users' personally identifiable information to external parties without their explicit approval. This excludes trustworthy third parties that aid in the website's operation, business dealings, or user service, under the condition that these third parties vouch for the confidentiality of the information. Information about visitors that isn’t personally identifiable may be shared with other parties for purposes like marketing, advertising, or other relevant activities.

d.      Changes to Privacy Terms: Café Najjar retains the authority to make amendments to this section pertaining to data protection and privacy. Users are thus advised to revisit this section periodically to stay updated on the measures taken for data protection and its usage.Limitation of Liability: Café Najjar’s maximum liability is limited to the purchase price of the products sold with a limit of 50USD, and it will not be liable for any indirect, consequential, or other types of damages.

e.      User Reviews: By submitting reviews or feedback, users grant Café Najjar certain rights to use such content.

12-  Intended Use of Products: Products available are intended for personal use only. Unauthorized use, resale or distribution is prohibited and may lead to legal action. Businesses or individuals seeking to resell or distribute must go through the appropriate Business-to-Business (B2B) channels and agreements.

13-  Modification of Terms: Café Najjar reserves the right to modify these terms and conditions at any time without prior notice. Continued use of the website following any modifications signifies acceptance of the amended terms.

14-  Indemnification: Users agree to indemnify, defend, and hold harmless Café Najjar from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to their account.

15-  Return and Refund Policy: Return or refund requests must be made within a specific period from the date of purchase, with certain products being non-returnable.

16-  Force Majeure: Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood, or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.

17-  Termination: Café Najjar may terminate or suspend access to our Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

18-  Entire Agreement: These terms and conditions and any document expressly referred to in them represent the entire agreement between you and Café Najjar and supersede any prior agreement, understanding, or arrangement between you and Café Najjar, whether oral or in writing.

19-  Waiver: The failure of Café Najjar to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.

20-  Severability: If any provision of these terms and conditions is deemed to be invalid or unenforceable for any reason, then the invalid or unenforceable provision will be removed, and the remaining terms and conditions will continue in full force and effect.

21-  Assignment: Café Najjar may transfer, sub-contract, or otherwise deal with Café Najjar's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract, or otherwise deal with your rights and/or obligations under these terms and conditions.

22-  Dispute Resolution: In case of any disputes arising out of the use of the website or the products/services offered, both parties agree to attempt to resolve the issues amicably through mutual discussions. If no resolution is reached within 30 days, either party may escalate the matter and file a claim at the Lebanese Courts

23-  Governing Law: These terms and conditions and the use of this website shall be governed by the laws of the Republic of Lebanon. Users agree to the exclusive jurisdiction of the courts of the Republic of Lebanon for any dispute arising under or related to these terms and conditions.

24-  Contact: For any concerns, requests, or queries, users can contact [email protected]

Last Updated: Thursday, October 19, 2023